Privacy Policy
Last Updated: September 2025
Pathways® respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
Account Information: Name, email, country of residence, and professional credentials when you apply.
Licensure & Specialty Data: License numbers, certifications, and specialty areas to verify eligibility.
Work Activity: Records of projects accepted, submissions, feedback, and payments.
Technical Data: Device, browser, and usage data for security and performance.
2. How We Use Your Information
To verify clinician credentials and eligibility.
To match you with projects and opportunities suited to your specialty.
To process payments and provide receipts.
To communicate important updates, opportunities, or policy changes.
To improve platform performance, security, and user experience.
3. Sharing & Disclosure
With Partners: We may share de-identified submissions with research or healthcare partners.
With Service Providers: Payment processors, credential verification services, and hosting providers.
When Required by Law: To comply with legal obligations or government requests.
Never Sold: We do not sell your personal information to third parties.
4. Data Security
All workflows are HIPAA-aligned and de-identified by default.
PHI, when present, remains within partner environments under strict access controls.
We employ encryption, access controls, and regular security reviews.
5. Data Retention
We retain your account and credential information as long as you are part of Pathways.
Work submissions may be retained longer as part of anonymized research or partner systems.
You may request deletion of your account at any time (see Section 7).
6. Your Rights
Depending on your jurisdiction, you may have the right to:
Access the personal information we hold about you.
Request corrections or updates to your data.
Request deletion of your account.
Restrict or object to certain types of processing.
To exercise these rights, contact info@heypathways.com.
7. International Users
As a global network, your information may be transferred and processed in countries other than your own, always under strong privacy safeguards.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or platform notice.
9. Contact Us
If you have any questions about this policy, please contact:
info@heypathways.com